Terms & Conditions

Terms and Conditions related to the use of this Website

Please note that this website is provided "as is" and should be accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the website will be current and will contain no errors or inaccuracies, no representations, warranties, guarantees or conditions (whether express or implied) are given as to the operation of this website or that this website and the information, content or materials included in this website will be error free or completely accurate or current at all times, or at any time.

All content, including without limitation, all text, design, graphics, drawings, photographs, code and software, and all organization and presentation of such content, which forms a part of this website, are subject to intellectual property rights, including copyright and trade-marks held by or licensed to The Chai Company Inc. All such rights are expressly reserved.

You are permitted to copy electronically and print hard copies of pages from this website for your own non-commercial and lawful use, provided that such copies clearly display the copyright and any other proprietary notices of The Chai Company Inc. No other copying of this website, in whole or in part, is permitted without the express written authorization of The Chai Company Inc.

“The Chai Company” and certain other names, words, logos, slogans and images used on this website are the property of and are subject to trade-mark rights held by The Chai Company Inc. Certain other trade-marks, trade names, words, logos, slogans and images listed on this website are the property of their respective owners. Use of any such property, except as expressly authorized, shall constitute a violation of the rights of the owner of the property.

This website may contain links to other websites. All such other websites are independent from this website and from The Chai Company Inc. The Chai Company Inc has no control over and expressly disclaims any liability for such websites or their contents. The provision of any link does not constitute an endorsement of such linked website by The Chai Company Inc.

The Chai Company Inc and its directors, employees, agents, representatives, successors and assigns shall not be liable for any damages whatsoever arising out or related to access to or use of this website or any other website linked to this website, whether or not such damages might be foreseeable and even if The Chai Company Inc is informed of their possibility, including without limitations liability for direct, indirect, special, punitive, incidental or consequential damages (including lost profits, lost savings, business interruption or loss of data).

The Terms and Conditions related to the use of this Website, together with the Website Privacy Policy and Online Shopping Terms and Conditions sections of this website, constitute the entire agreement between The Chai Company Inc and you pertaining to the subject matter hereof, and supersede any and all written and oral agreements previously existing between us with respect to such subject matter.

Online Shopping Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Please make sure you have read our Website Privacy Policy and Terms and Conditions related to the use of this Website.

This website is owned and operated by "The Chai Company Inc". All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of the province of British Columbia and the laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

You may only purchase or order items for lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website.

The Chai Company Inc may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are stated in US dollars and you are charged in the currency of the country in which you are billing your shipment to.

All prices listed on this website are subject to confirmation. The Chai Company Inc will notify you by e-mail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an e-mail within 24 hours of completing a purchase order, The Chai Company Inc is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by e-mail with confirmation of your intention to purchase the item at the confirmed price.

The Chai Company Inc reserves the right to limit the quantities of certain items which you, your family or any group can purchase. The Chai Company Inc will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, The Chai Company Inc will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, The Chai Company Inc will notify you as soon as possible.

Fraud Prevention

In order to protect you and The Chai Company Inc from fraudulent transactions, The Chai Company Inc may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. The Chai Company Inc also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses. In the event that The Chai Company Inc chooses not to ship an item, you will be notified by e-mail and any amount charged to your credit card will be refunded.